How to Get Started

We know you're busy, so we've made it easy to sign up, choose a tutor, and schedule sessions.

  1. Create an Account

    Click on the orange 'Sign Up' button in the upper right corner of your screen and fill in the basics to create a PandaTree account. Every time you sign in you'll be taken straight to your personalized parent hub where you can see all your current sessions, schedule new sessions, reschedule and even set up reminders.

  2. Select One of Our Awesome Tutors

    Once you've signed up, you can pick a tutor and begin scheduling sessions. Click on the 'Schedule Now' button and read through the PandaTree tutor profiles to find the best match for your child. We think you'll be happy with our kid-tested and teacher reviewed tutors, in fact we even guarantee it.

  3. Schedule a Session

    Tutor selected, check. Now find a date and time that works for you. Tutors are available starting three days out. Select your time zone, pick your session length and a calendar will open up showing that tutor's availability. You can even schedule a one-time session, or recurring weeks.

  4. Tell Us a Bit About Your Child

    We need a little information about your child to prepare custom content that matches their interests and ability. Tell us their first name, age, gender and language level, along with the stuff they find cool and anything else you think we should know.
    You'll also set up your child's username and password which your child can use to sign into the kid hub to start sessions, watch past sessions or even review words.

  5. Provide Payment Information

    Submit your credit card information. PandaTree accepts Visa, MasterCard, Discover or American Express. Hit submit and you're done! You'll get a confirmation email right away.

Quick Tips

Set up text reminders
Just add your cell phone number to you account information in your parent hub and get reminders sent straight to your smartphone before your child's session.

Starting a Session

Five minutes before your child's session starts, have them use their username and password to sign in to their kid hub. There will be a big 'Start the Session' button for your child to click.

Reschedule or Cancel

You can reschedule or cancel up to 24 hours before any of your PandaTree sessions with no charge.

Need help?

If you ever have any questions or need assistance please email us at customercare@pandatree.com or give us a call at 1-844-27PANDA (1-844-267-2632). All of us at PandaTree want to be there for you when you need us.

We Care About Safety

Money Back Guarantee

We want our customers to be happy! If you’re not 100% satisfied with your child’s session, let us know within 7 days for a full refund.